Privacy Policy kfc4u

Introduction and Scope of This Policy

This Privacy Policy is issued by kfc4u ("we", "our platform") and applies to all users who access or use the kfc4u website and its related services. By registering an account or using any part of this platform, you acknowledge that you have read, understood and agreed to this Privacy Policy.

This policy describes our practices regarding the collection, processing, storage and protection of your personal data. We are committed to ensuring that the personal information you share with us is managed with full trust and responsibility, in line with recognised international data protection standards.

The kfc4u platform operates under international licensing. All data processing activities comply with the requirements of that licensing, which mandates a high level of privacy protection for every user.

Types of Information We Collect

In operating the platform and meeting our licensing requirements, kfc4u collects the following categories of information:

Information You Provide Directly:

• Full name as it appears on a valid identity document
• Identity card number (MyKad) or passport number for identity verification purposes
• Date of birth to confirm you meet the platform's minimum age requirement
• An active email address as the primary communication channel
• Mobile phone number for two-factor verification and important communications
• e-wallet account details and payment methods you use for deposits and withdrawals
• Any information you include in communications with our support team

Information Collected Automatically:

• IP address and general geographic location information
• Browser type and operating system used
• Activity logs on the platform, including betting history and transactions
• Cookie data and similar tracking technologies
• Login session time and duration

Purpose of Personal Information Use

Your personal information is used by kfc4u for the following legitimate purposes only:

• Account Registration and Verification: Processing new account applications and verifying user identity in accordance with licensing requirements.
• Financial Transaction Processing: Managing deposits and withdrawals with your chosen payment methods, including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto assets.
• Regulatory Compliance: Meeting legal obligations under the AML and KYC requirements set by our international licensing body.
• Platform Security: Detecting and preventing fraud, money laundering and any suspicious activity on the platform.
• Customer Service: Providing effective technical and customer support when you contact us.
• Account-Related Communications: Sending important notifications regarding your account, transactions and updates to service terms.
• Platform Improvement: Analysing aggregated and anonymised usage patterns to improve the overall user experience.

kfc4u will not use your personal information for any purpose outside the list above without first obtaining your explicit consent.

Information Sharing and Disclosure

kfc4u treats your personal data as fully confidential. We do not sell, rent or disclose your personal information to third parties for commercial purposes. Information sharing only occurs in the following limited circumstances:

• Payment Service Providers: Required transaction information is shared with authorised payment processors to complete your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Game Software Providers: The minimum information required to process bets is shared with game providers that have passed our security review.
• Regulatory Bodies: We are required to disclose certain information to our licensing body or relevant authorities when lawfully requested under applicable law.
• Fraud Prevention: In cases involving suspected fraud, relevant information may be shared with the appropriate enforcement agencies.

Data Security Measures

The security of your personal data is kfc4u's top priority. We have implemented multiple layers of technical and organisational protection to keep your information safe:

• 256-bit SSL encryption protocol for all data transfers between your browser and our servers
• Password storage using irreversible one-way hashing functions
• Intrusion detection systems that monitor unusual activity in real time
• Strict internal access controls — only authorised staff may access user personal data
• Regular security audits by independent third parties
• Servers protected by firewalls and cyber threat detection systems
• A comprehensive incident response plan in the event of any data breach

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You are also responsible for keeping your own account password confidential.

Use of Cookies and Tracking Technology

kfc4u uses cookies and similar technologies to improve the functionality and experience of using our platform. Cookies are small text files stored on your device when you browse our website.

Categories of cookies we use:

• Essential Cookies: Required for basic platform functions such as login session management and account security. These cookies cannot be disabled.
• Functional Cookies: Store your preferences such as language and display settings for a more consistent experience on future visits.
• Analytics Cookies: Help us understand how users interact with our platform on an aggregated and anonymised basis. This information is used for ongoing improvements.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions on the kfc4u platform.

Your Rights as a User

As a kfc4u user, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right of Rectification: You may request correction of any personal information that is inaccurate or incomplete.
• Right of Erasure: You may request deletion of your personal data, subject to our legal obligation to retain certain records for a set period.
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Object: You may object to the processing of your personal data for specific purposes that do not involve a legal obligation.

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within a reasonable time and provide a written response on the action taken.

Data Retention and Storage Period

kfc4u retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and licensing requirements.

• Active Account Data: Retained for as long as your account remains active and in regular use.
• Financial Transaction Records: Retained for the minimum period required by AML and international licensing requirements after account closure.
• Support Communication Logs: Retained for a sufficient period to allow resolution of complaints and related follow-ups.
• Analytics Data: Aggregated and anonymised data may be retained indefinitely as it cannot be used to identify any individual.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise that information.

Protection of Children and Minors

kfc4u sets a minimum age of 21 years for all users of this platform, in line with international licensing requirements for online gambling platforms. This platform is not designed, intended or operated for individuals under the age of 21.

We take active steps to prevent registration by minors, including a comprehensive identity verification process during account opening. If we find that personal information of an individual under the age of 21 has been collected without valid consent, we will take immediate action to delete that information and close the account in question.

Amendments and Updates to the Privacy Policy

kfc4u reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, licensing standards or platform features. Any material amendments will be communicated to you through the following means:

• A notification displayed prominently on the kfc4u website when you next log in
• A notification email sent to the address registered to your account
• An update to the "Last Updated" date shown at the top of this page

Your continued use of the kfc4u platform after any amendment takes effect will be taken as your acceptance of the updated Privacy Policy. If you do not agree with any amendment, you have the right to close your account and stop using the platform.

We encourage you to review this page regularly so that you are always informed about how we protect your personal information.

How to Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the kfc4u team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly through the kfc4u platform in Malay and English.
• Email: [email protected] — please include "Privacy Enquiry" in the subject line of your email to help us process your request faster.

Our team is committed to responding to all privacy-related enquiries accurately and thoroughly. We will send a written response to every request or complaint received within a reasonable timeframe.

Thank you for placing your trust in kfc4u. Your trust is the foundation of our commitment to continuing to offer a safe, fair and responsible platform for all players.